Outage in BigCommerce

Issue with changing domain applied to stores

Resolved Minor
October 21, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

BigCommerce engineers are currently investigating an issue with changing the domain name applied to stores, which may also impact creating new trials. We will provide an update shortly.
Components affected
BigCommerce Account Dashboard

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 10/21/2022 09:26PM

BigCommerce engineers have implemented a fix and users can now change the domain applied to their stores. Engineers are also deploying a fix for trial creation. We will continue to provide updates as they come through.

INVESTIGATING about 3 years ago - at 10/21/2022 08:03PM

BigCommerce engineers are currently investigating an issue with changing the domain name applied to stores, which may also impact creating new trials. We will provide an update shortly.

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