Outage in BigCommerce
Email Notification issue in the EU region
Resolved MinorIncident Report
BigCommerce engineers are currently investigating an issue with Order Notification emails. We will provide an update shortly.
Components affected
BigCommerce Store Transactional EmailTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/14/2023 04:33PM
This incident has been resolved.
MONITORING
over 2 years ago - at 12/14/2023 04:25PM
BigCommerce engineers have resolved the issue impacting email notifications and implemented a fix. Any emails sent during that time frame are now being delivered.
IDENTIFIED
over 2 years ago - at 12/14/2023 04:06PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 2 years ago - at 12/14/2023 04:03PM
BigCommerce engineers isolated the Email Notification issue to the EU region. We are currently working on the resolution.
INVESTIGATING
over 2 years ago - at 12/14/2023 03:26PM
BigCommerce engineers are currently investigating an issue with Order Notification emails. We will provide an update shortly.
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