Outage in BigCommerce
Issues with sending New Order Notification emails
Resolved Minor
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Outage Details
Components affected
BigCommerce Store Transactional EmailLatest Updates ( sorted recent to last )
This incident has been resolved.
BigCommerce engineers have identified the issue and are implementing a fix. We will continue to provide updates as they come through.
This issue is also impacting certain transactional emails such as the Account Created and Return Confirmation email.
BigCommerce engineers are investigating an issue with sending New Order Notification emails to merchants. Transactional emails to customers are not impacted.
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