Outage in BigPanda
BigPanda - ServiceNow Autoshares
Resolved MinorIncident Report
We are currently investigating an issue with shares to ServiceNow.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 03/25/2023 01:35AM
This incident has been resolved. All services are operational and functioning at nominal levels.
IDENTIFIED
almost 3 years ago - at 03/24/2023 08:35PM
The backlog continues to process, and at this time, over 75% of backlogged data has been successfully processed.
IDENTIFIED
almost 3 years ago - at 03/24/2023 06:30PM
The backlog continues to process, and at this time, over 50% of backlogged data has been successfully processed. The root cause was due to a sudden and abnormal influx of data into the processing queue that very quickly overwhelmed the service. We have identified and mitigated the source of this increased volume. We have scaled out the service to maximize processing power.
IDENTIFIED
almost 3 years ago - at 03/24/2023 04:29PM
We are still processing the backlog and monitoring this.
IDENTIFIED
almost 3 years ago - at 03/24/2023 03:33PM
We have configured an additional trigger for the queue. We are still processing the backlog.
IDENTIFIED
almost 3 years ago - at 03/24/2023 03:04PM
We are continuing to see a decrease in the backlog and this is continuing to be processed.
IDENTIFIED
almost 3 years ago - at 03/24/2023 02:23PM
We have reached a peak in our queue. The number left to process is decreasing, but this will still take some time.
IDENTIFIED
almost 3 years ago - at 03/24/2023 01:50PM
The issue has been identified and we are currently processing the backlog.
INVESTIGATING
almost 3 years ago - at 03/24/2023 01:49PM
We are currently investigating an issue with shares to ServiceNow.
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