Outage in BigPanda

BigPanda Support Portal Ticket Submission Down

Resolved Major
June 03, 2025 - Started 5 months ago - Lasted 43 minutes
Official incident page

Incident Report

We are currently experiencing issues with our ticketing vendor that we’re working to resolve soon. We are keeping an eye out for urgent matters, and for now it is advisable to reach out to us via chat.
Components affected
BigPanda Third Party

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/03/2025 08:42AM

The incident is resolve and you can now resume normal ticket submission to the BigPanda Support Portal

IDENTIFIED 5 months ago - at 06/03/2025 08:28AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 06/03/2025 08:07AM

We are currently experiencing issues with our ticketing vendor that we’re working to resolve soon.

We are keeping an eye out for urgent matters, and for now it is advisable to reach out to us via chat.

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