Outage in BigPanda

BigPanda Support Portal Ticket Submission Down

Resolved Major
June 03, 2025 - Started 29 days ago - Lasted 43 minutes
Official incident page

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Outage Details

We are currently experiencing issues with our ticketing vendor that we’re working to resolve soon. We are keeping an eye out for urgent matters, and for now it is advisable to reach out to us via chat.
Components affected
BigPanda Third Party
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 06/03/2025 08:42AM

The incident is resolve and you can now resume normal ticket submission to the BigPanda Support Portal

IDENTIFIED 29 days ago - at 06/03/2025 08:28AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 29 days ago - at 06/03/2025 08:07AM

We are currently experiencing issues with our ticketing vendor that we’re working to resolve soon.

We are keeping an eye out for urgent matters, and for now it is advisable to reach out to us via chat.

Latest BigPanda outages

5xx OIM Errors - 6 days ago
Console Loading Delay - about 1 month ago
Console - 4 months ago

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