Outage in BigPanda
5xx OIM Errors
Resolved MinorIncident Report
We are observing 5xx OIM errors. Our teams are engaged and investigating.
We are working to mitigate impacts to our customers as quickly as possible. We have migrated the services traffic to process in the region US-WEST-1 to mitigate the issue. We will provide more details as it become available. We apologize for any inconvenience that this may be causing.
Thank you,
BigPanda
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 08/21/2025 11:35PM
This incident has been successfully mitigated and resolved.
MONITORING
2 months ago - at 08/21/2025 07:03PM
The team has identified and mitigated the issue by switching to US-WEST-1, and they are now monitoring the situation.
IDENTIFIED
2 months ago - at 08/21/2025 06:48PM
We are observing 5xx OIM errors. Our teams are engaged and investigating.
We are working to mitigate impacts to our customers as quickly as possible. We have migrated the services traffic to process in the region US-WEST-1 to mitigate the issue. We will provide more details as it become available. We apologize for any inconvenience that this may be causing.
Thank you,
BigPanda
Latest BigPanda outages
BigPanda - AWS Service Outage [3rd Party] - 11 days ago
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BigPanda Support Portal Performance Degradation - about 1 month ago
5xx OIM Ingestion Errors - 2 months ago
Unified Analytics - Showing Stale Data - 2 months ago
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