Outage in BigPanda

5xx OIM Errors

Resolved Minor
August 21, 2025 - Started 23 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are observing 5xx OIM errors. Our teams are engaged and investigating. We are working to mitigate impacts to our customers as quickly as possible. We have migrated the services traffic to process in the region US-WEST-1 to mitigate the issue. We will provide more details as it become available. We apologize for any inconvenience that this may be causing. Thank you, BigPanda
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 08/21/2025 11:35PM

This incident has been successfully mitigated and resolved.

MONITORING 23 days ago - at 08/21/2025 07:03PM

The team has identified and mitigated the issue by switching to US-WEST-1, and they are now monitoring the situation.

IDENTIFIED 23 days ago - at 08/21/2025 06:48PM

We are observing 5xx OIM errors. Our teams are engaged and investigating.

We are working to mitigate impacts to our customers as quickly as possible. We have migrated the services traffic to process in the region US-WEST-1 to mitigate the issue. We will provide more details as it become available. We apologize for any inconvenience that this may be causing.

Thank you,
BigPanda

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