Outage in BigPanda

5xx OIM Ingestion Errors

Resolved Minor
August 27, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are observing 5xx OIM Ingestion Errors. Our teams are engaged and investigating. We are actively working to mitigate the impact on our customers as quickly as possible. At this time, the US and EU regions are affected. We will share additional updates as soon as more information becomes available. We sincerely apologize for any inconvenience this may cause.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/27/2025 07:50PM

This incident has been successfully mitigated and resolved.

MONITORING 2 months ago - at 08/27/2025 06:48PM

The team has identified and mitigated by re-routing services, and they are now monitoring the situation.

INVESTIGATING 2 months ago - at 08/27/2025 06:16PM

We are observing 5xx OIM Ingestion Errors. Our teams are engaged and investigating.

We are actively working to mitigate the impact on our customers as quickly as possible. At this time, the US and EU regions are affected. We will share additional updates as soon as more information becomes available. We sincerely apologize for any inconvenience this may cause.

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