Outage in Bitbucket

Increased authentication errors across multiple products

Resolved Major
February 21, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating authentication issues impacting some Confluence, Jira Work Management, Jira Service Management, Jira Software, and Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/21/2024 04:57AM

Between 2:30 UTC to 4:26 UTC, we experienced increased authentication errors for Confluence, Jira Work Management, Jira Service Management, Jira Software, and Atlassian Bitbucket. The issue has been resolved and the service is operating normally.

MONITORING 10 months ago - at 02/21/2024 04:22AM

We have identified the root cause of the authentication errors and have mitigated the problem. We are now monitoring this closely and will provide further updates within the hour.

INVESTIGATING 10 months ago - at 02/21/2024 03:41AM

We are investigating authentication issues impacting some Confluence, Jira Work Management, Jira Service Management, Jira Software, and Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.

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