Bitbucket Outage History

A major incident affected multiple Atlassian products including Bitbucket, impacting all core services such as website access, API, SSH, authentication, Git operations, webhooks, pipelines, and email delivery for 1.8 hours. The engineering team identified the root cause and implemented a mitigation that restored access across all affected products. All services were fully recovered and the incident was resolved after monitoring confirmed complete restoration.

Multiple Atlassian services including Bitbucket experienced elevated error rates and degraded performance for 18.3 hours due to a public cloud provider infrastructure outage. The incident affected all major components including the website, API, SSH, authentication, Git operations, webhooks, pipelines, and email delivery. The underlying infrastructure issue was resolved and services returned to normal operation, with teams working to clear backlogs of queued events like notifications and automation triggers.

Bitbucket Pipelines experienced degraded performance for 12 minutes, with an issue preventing new pipelines from starting. The team mitigated the blocking issue and scaled up services to process the resulting backlog. Recovery was expected shortly after the fix was implemented.

Some users experienced login failures across Atlassian products, including Bitbucket, due to issues with Atlassian account authentication services between 05:49 and 06:25 UTC on April 13, 2026. The underlying authentication issue was identified and resolved, with services returning to normal operation. The team continued monitoring to ensure system stability with no further login problems observed.

Bitbucket Cloud experienced a service disruption that affected multiple core components including the website, API, SSH access, authentication, Git operations, pipelines, and other key services for some customers. The incident lasted 7.7 hours and impacted various aspects of the development workflow. The service was successfully restored to full operational status after the team implemented mitigation measures.

Bitbucket experienced a major service disruption affecting multiple core components including the website, API, SSH access, authentication, Git operations, pipelines, and other key services for some customers. The incident impacted nearly all aspects of the platform's functionality. The disruption was resolved after 8 minutes of investigation and remediation efforts.