Outage in Bitly

Intermitent Issues with Billing Related Actions

Resolved Minor

November 25, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing issues with our 3rd party billing provider. This is intermittently affecting various billing related actions (upgrading to paid plans, retrieving billing information, etc). The provider has acknowledged the incident and the cause is currently under investigation. We are monitoring the situation closely and will share an update as soon as we know more!

Components affected

Bitly Website (.com)

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 11/25/2024 03:33PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/25/2024 03:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 11/25/2024 02:26PM

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