Outage in Bitly

Partial Service Outage - Affecting Certain Actions on Logged-in Experience on Website

Resolved Major
January 17, 2025 - Started 9 months ago - Lasted 28 minutes
Official incident page

Incident Report

We are currently investigating reports of a partial service outage impacting our logged in website experience - with some actions failing including redirecting links to new long urls. Our on-call team is working to identify and resolve this issue. We will provide an update within 30 minutes.
Components affected
Bitly Website (.com)

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/16/2025 11:54PM

The incident has been resolved and all actions on the logged in website experience are operational.

MONITORING 9 months ago - at 01/16/2025 11:31PM

We are seeing recovery from an incident that was affecting our logged in web experience (specifically redirecting links to new long URLs). Our on-call team is monitoring the situation and working to determine what caused the issue.

INVESTIGATING 9 months ago - at 01/16/2025 11:27PM

We are currently investigating reports of a partial service outage impacting our logged in website experience - with some actions failing including redirecting links to new long urls. Our on-call team is working to identify and resolve this issue. We will provide an update within 30 minutes.

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