Outage in Bitly

Provider outage affecting PayPal Payment Method

Resolved Major
August 01, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing a 3rd party provider outage impacting checkout and payment method updates when utilizing PayPal. Our on-call team is working with the provider to restore functionality for Bitly users. We will provide an update within 30 minutes.
Components affected
Bitly Website (.com)
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 08/01/2025 03:37PM

The 3rd party provider incident involving checkout with PayPal has been resolved.

IDENTIFIED 3 days ago - at 08/01/2025 01:49PM

PayPal is continuing to experience issues that are impacting use on our checkout and payment method update functionality. They are actively investigating and working to mitigate the issue. To make a purchase, please utilize checkout using a credit card.

IDENTIFIED 3 days ago - at 08/01/2025 01:02PM

We are currently experiencing a 3rd party provider outage impacting checkout and payment method updates when utilizing PayPal. Our on-call team is working with the provider to restore functionality for Bitly users. We will provide an update within 30 minutes.

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