Outage in Bitly

Provider outage affecting [product functonality]

Resolved Major
September 12, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified a 3rd party provider outage impacting our new user sign up functionality. Our on-call team is working with the provider to restore functionality for Bitly users. We will provide an update within 30 minutes.
Components affected
Bitly Website (.com)
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/12/2025 12:21AM

The outage of our 3rd party provider that was blocking new user sign ups has been resolved.

MONITORING 3 days ago - at 09/11/2025 11:50PM

We are observing recovery of the 3rd party outage that was causing issues with new sign ups. We are continuing to monitor the situation to ensure that functionality has been fully restored.

IDENTIFIED 3 days ago - at 09/11/2025 11:21PM

We have identified a 3rd party provider outage impacting our new user sign up functionality. Our on-call team is working with the provider to restore functionality for Bitly users. We will provide an update within 30 minutes.

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