Outage in BitMEX

BitMEX Spot on Web is Down

Resolved Minor

December 24, 2022 - Started about 3 years ago - Lasted about 11 hours
Official incident page

Incident Report

Web users are currently unable to access BitMEX Spot. We’re investigating the cause of this issue, and will implement a fix as soon as possible. All funds are safe and we apologise for any inconvenience caused. If you have any questions, please get in touch with Support.

Components affected

BitMEX Web Frontend

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 12/25/2022 11:55AM

This incident has been resolved. All funds remained safe. Apologies for any inconvenience caused, and if you have any questions, please contact Support.

MONITORING about 3 years ago - at 12/25/2022 07:19AM

We are continuing to monitor the fix we have implemented. All funds are safe. If you have any questions in the meantime, please contact Support.

MONITORING about 3 years ago - at 12/25/2022 04:13AM

We are continuing to monitor the fix we have implemented. All funds remain safe. If you have any questions in the meantime, please contact Support.

MONITORING about 3 years ago - at 12/25/2022 02:52AM

We’ve implemented a fix to this issue, and we’re continuing to keep a close eye on it. All funds are safe. Apologies for any inconvenience caused. If you have any questions in the meantime, please contact Support.

IDENTIFIED about 3 years ago - at 12/25/2022 02:33AM

We’ve identified the cause of this issue, and are currently implementing a fix. All funds remain safe. If you have any questions, please contact Support.

INVESTIGATING about 3 years ago - at 12/25/2022 01:11AM

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