Outage in BitMEX

Status Update: Intermittent Access to BitMEX

Resolved Minor
May 31, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Need to monitor BitMEX outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BitMEX, and never miss an outage again.
Start Free Trial

Outage Details

Please note that at 1.42PM HKT on 31 May 2023, we identified that some of our users were experiencing intermittent issues accessing BitMEX. We would like to remind our users that all funds are safe. We are currently monitoring and investigating the situation and deploying any further fixes if need be. We will continue to provide our users with updates. If you have any additional questions, please contact Support.
Components affected
BitMEX WebSocket API
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/31/2023 09:58AM

We continued to monitor the issues for 3h but could not identify any further occurrences.
We are now closing this incident, reminding all users to contact support if they have any additional questions.

INVESTIGATING about 2 years ago - at 05/31/2023 06:38AM

Please note that at 1.42PM HKT on 31 May 2023, we identified that some of our users were experiencing intermittent issues accessing BitMEX.

We would like to remind our users that all funds are safe. We are currently monitoring and investigating the situation and deploying any further fixes if need be.

We will continue to provide our users with updates.

If you have any additional questions, please contact Support.

Latest BitMEX outages

Deposits and withdrawals delayed - 10 days ago
Investigating - 12 days ago
Delayed Deposits and Withdrawals - 13 days ago
Scheduled System Maintenance, Including Platform Downtime Starting 14 June, 02:00 UTC - 23 days ago
Instruments Unavailable - 27 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook