Outage in BitMEX

Intermittent Access to BitMEX

Resolved Minor
June 01, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Need to monitor BitMEX outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BitMEX, and never miss an outage again.
Start Free Trial

Outage Details

Please note that we have some users reporting issues accessing BitMEX. The reports indicate a slow response rate, particularly when accessing the BitMEX website. We are currently investigating the issue and will continue to provide our users with updates here. We would like to remind our users that all trading operates normally and funds are safe. If you have any additional questions, please contact Support.
Components affected
BitMEX Web Frontend BitMEX REST API
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 06/01/2023 03:31PM

This issue has been resolved and all our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.
Please contact Support with any further questions.

MONITORING about 2 years ago - at 06/01/2023 02:51PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 06/01/2023 02:51PM

We have implemented a fix for this issue, and our platform is now working as usual.

We will continue to monitor the issue, and we remind our users that all funds have remained safe at all times.

If you experience any further issues, please contact Support.

IDENTIFIED about 2 years ago - at 06/01/2023 02:45PM

We have identified the issue that is causing slow response and gateway errors for some users.

We are already working on implementing a fix and will publish updates as necessary.

We remind our customers that all funds are safe and we apologise for any inconvenience.
If you have any additional questions, please contact Support.

INVESTIGATING about 2 years ago - at 06/01/2023 02:12PM

Please note that we have some users reporting issues accessing BitMEX. The reports indicate a slow response rate, particularly when accessing the BitMEX website.

We are currently investigating the issue and will continue to provide our users with updates here.

We would like to remind our users that all trading operates normally and funds are safe.

If you have any additional questions, please contact Support.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook