Outage in BitMEX

Stale API Data

Resolved Minor
March 22, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We are receiving reports that some users are receiving stale data when querying our REST APIs. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Components affected
BitMEX REST API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/22/2024 10:18PM

This incident has been resolved at ~1:00PM UTC and all our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.

Please contact Support with any further questions.

INVESTIGATING over 1 year ago - at 03/22/2024 04:06PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 03/22/2024 04:06PM

We are receiving reports that some users are receiving stale data when querying our REST APIs. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.

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