Outage in BitMEX

Exchange Suspended

Resolved Major
April 18, 2024 - Started over 1 year ago - Lasted 43 minutes
Official incident page

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Outage Details

We have identified an issue that has resulted in the exchange being suspended. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Components affected
BitMEX REST API BitMEX WebSocket API BitMEX Web Frontend BitMEX Trading Engine BitMEX Deposits / Withdrawals BitMEX Identity Verifications
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/18/2024 07:12AM

This incident has been resolved.

MONITORING over 1 year ago - at 04/18/2024 06:59AM

Trading has resumed as of 07:00 UTC

MONITORING over 1 year ago - at 04/18/2024 06:49AM

A fix has been implemented and the exchange is now available again in cancel only mode. Normal trading will resume at 07:00 UTC

IDENTIFIED over 1 year ago - at 04/18/2024 06:47AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 04/18/2024 06:42AM

We have identified an issue that has resulted in the exchange being suspended. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.

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