Outage in BitMEX

RestAPI Only: Stale data - No Updates via Rest API

Resolved Major
June 13, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor BitMEX outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BitMEX, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue that is affecting traders using our Rest API. Any orderbook data is currently unavailable via the Rest API, e.g.: https://www.bitmex.com/api/v1/orderBook/L2?symbol=XBTUSD https://api.direct.bitmex.com/api/v1/orderBook/L2?symbol=XBTUSD We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact
Components affected
BitMEX REST API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/13/2024 09:00AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/13/2024 08:31AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 06/13/2024 08:10AM

We are continuing to investigate this issue. All RestAPI data is stale and may not update.

INVESTIGATING over 1 year ago - at 06/13/2024 07:59AM

We have identified an issue that is affecting traders using our Rest API.

Any orderbook data is currently unavailable via the Rest API, e.g.:
https://www.bitmex.com/api/v1/orderBook/L2?symbol=XBTUSD
https://api.direct.bitmex.com/api/v1/orderBook/L2?symbol=XBTUSD

We are working on implementing a fix and will publish updates as necessary.

We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact

Latest BitMEX outages

Scheduled Maintenance - Funds and Wallets - 3 days ago
Update to Funds Systems - 10 days ago
Partial outage for individual users - about 1 month ago
Tokyo Migration - about 2 months ago
[Testnet] Scheduled Downtime - Tokyo Migration: Monday, 18 August 2025 - about 2 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook