Outage in BitMEX

REST Endpoint - Stale Data

Resolved Major
July 04, 2024 - Started 6 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We have identified an issue which is resulting in some users receiving stale data from some of our REST endpoints. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Components affected
BitMEX REST API
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/04/2024 02:15PM

This incident has been resolved.

MONITORING 6 months ago - at 07/04/2024 08:25AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 07/04/2024 08:13AM

We have identified an issue which is resulting in some users receiving stale data from some of our REST endpoints. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.

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