Outage in BitMEX

Websocket Delays

Resolved Minor
September 10, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue that is causing delays on the websocket for a subset of clients. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Components affected
BitMEX WebSocket API
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 09/10/2024 08:50AM

This incident has been resolved.

IDENTIFIED 10 months ago - at 09/10/2024 06:55AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 09/10/2024 06:45AM

We have identified an issue that is causing delays on the websocket for a subset of clients. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.

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