Outage in BitMEX

Instruments Unavailable

Resolved Minor
June 10, 2025 - Started 4 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We have received reports that some users are unable to load our instruments API. This is causing the website to fail to load in some cases. We are investigating the issue and will post an update once we have identified the problem.
Components affected
BitMEX REST API BitMEX Web Frontend
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/10/2025 12:37PM

This incident has been resolved and all our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.

Please contact Support with any further questions.

MONITORING 4 days ago - at 06/10/2025 08:30AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 06/10/2025 08:30AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 06/10/2025 08:27AM

We have received reports that some users are unable to load our instruments API. This is causing the website to fail to load in some cases. We are investigating the issue and will post an update once we have identified the problem.

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