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Outage in Bitpanda

Hotmail Email Delivery Disruption

Resolved Minor
February 11, 2025 - Started about 1 year ago - Lasted 7 days
Official incident page

Incident Report

Due to an issue on the Hotmail side, any communications sent from Bitpanda to Hotmail addresses are currently not being delivered. Our systems are operating normally, and we have confirmed there is no internal error causing these delivery failures. We are actively monitoring the situation and will provide updates as soon as we have more information from Hotmail.
Components affected
Bitpanda Broker
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/18/2025 07:28AM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 02/11/2025 04:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 02/11/2025 04:38PM

Due to an issue on the Hotmail side, any communications sent from Bitpanda to Hotmail addresses are currently not being delivered. Our systems are operating normally, and we have confirmed there is no internal error causing these delivery failures. We are actively monitoring the situation and will provide updates as soon as we have more information from Hotmail.

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