Outage in Bitso

Order processing issues on two books BTC/USD, XRP/USD

Resolved Minor
June 06, 2024 - Started over 1 year ago - Lasted 43 minutes
Official incident page

Incident Report

We have identified issues causing delays in processing orders for BTC/USD, XRP/USD. Our engineering team is already working to restore the service as soon as possible. We apologize for the inconvenience.
Components affected
Bitso Alpha 📈
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/06/2024 11:39PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/06/2024 11:25PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 06/06/2024 11:17PM

We have identified issues causing delays in processing orders for BTC/USD, XRP/USD. Our engineering team is already working to restore the service as soon as possible.

We apologize for the inconvenience.

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