Outage in Bitso

Degraded performance for ARS Withdrawals & Deposits

Resolved Major
October 29, 2024 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently having a degraded performance on ARS withdrawals. Due to this, users might experience delays performing ARS withdrawals. We apologize for the inconvenience. Estamos presentando una performance degradada para retiros de ARS. Debido a esto, nuestros usuarios podrían experimentar demoras en los retiros de ARS. Disculpe los inconvenientes.
Components affected
Bitso Argentinan Pesos Deposits and withdrawals
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/29/2024 11:25PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/29/2024 10:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 10/29/2024 10:24PM

We currently have an issue affecting deposits and withdrawals for ARS due to an ongoing problem with our banking service provider. Our engineering team is working along with them for resolution.
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Estamos teniendo inconvenientes, afectando depositos y retiros en ARS debido a un problema con nuestro proveedor de servicios bancarios. Nuestros equipo de ingenieros se encuentra trabajando con ellos para solucionar este problema.

IDENTIFIED about 2 months ago - at 10/29/2024 10:13PM

The issue has been identified and a fix is being implemented.

MONITORING about 2 months ago - at 10/29/2024 10:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 10/29/2024 07:01PM

We are currently having a degraded performance on ARS withdrawals. Due to this, users might experience delays performing ARS withdrawals.
We apologize for the inconvenience.

Estamos presentando una performance degradada para retiros de ARS. Debido a esto, nuestros usuarios podrían experimentar demoras en los retiros de ARS.
Disculpe los inconvenientes.

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