Outage in Bitso

Slowness in Transaction Processing for BTC, LTC, and BCH | Feb 18th 2025

Resolved Minor
February 18, 2025 - Started 22 days ago - Lasted about 12 hours
Official incident page

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Outage Details

One of our providers is currently experiencing an incident affecting their infrastructure, resulting in delays in processing BTC, LTC, and BCH transactions. Our engineering team is actively working with them to restore the service as soon as possible. We apologize for the inconvenience, but rest assured that your assets remain secure. ----------------------------------- Uno de nuestros proveedores está experimentando un incidente que afecta su infraestructura, lo que está causando retrasos en el procesamiento de transacciones de BTC, LTC y BCH. Nuestro equipo de ingeniería está trabajando activamente con ellos para restablecer el servicio lo antes posible. Lamentamos los inconvenientes y les aseguramos que sus activos permanecen seguros. ----------------------------------- Um de nossos provedores está enfrentando um incidente que afeta sua infraestrutura, causando atrasos no processamento de transações de BTC, LTC e BCH. Nossa equipe de engenharia está trabalhando ativamente com eles para restaurar o serviço o mais rápido possível. Pedimos desculpas pelo inconveniente e garantimos que seus ativos permanecem seguros.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 02/19/2025 05:12AM

This incident has been resolved.

MONITORING 22 days ago - at 02/18/2025 07:30PM

The provider has implemented a fix, and we are monitoring the results.
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El proveedor ha implementado una solución y estamos monitoreando los resultados.
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O provedor implementou uma solução e estamos monitorando os resultados.

INVESTIGATING 22 days ago - at 02/18/2025 05:29PM

One of our providers is currently experiencing an incident affecting their infrastructure, resulting in delays in processing BTC, LTC, and BCH transactions. Our engineering team is actively working with them to restore the service as soon as possible.

We apologize for the inconvenience, but rest assured that your assets remain secure.

-----------------------------------
Uno de nuestros proveedores está experimentando un incidente que afecta su infraestructura, lo que está causando retrasos en el procesamiento de transacciones de BTC, LTC y BCH. Nuestro equipo de ingeniería está trabajando activamente con ellos para restablecer el servicio lo antes posible.

Lamentamos los inconvenientes y les aseguramos que sus activos permanecen seguros.

-----------------------------------
Um de nossos provedores está enfrentando um incidente que afeta sua infraestrutura, causando atrasos no processamento de transações de BTC, LTC e BCH. Nossa equipe de engenharia está trabalhando ativamente com eles para restaurar o serviço o mais rápido possível.

Pedimos desculpas pelo inconveniente e garantimos que seus ativos permanecem seguros.

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