Outage in Bitso

Delays with SPEI MXN Withdrawals | August 12th, 2025

Resolved Minor
August 12, 2025 - Started about 17 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue that is causing issues in completing SPEI MXN withdrawals. We have temporarily disabled withdrawals while we implement the fix. We will provide another update as soon as we have more information. We apologize for any inconvenience this may cause. ------------------------------- Actualmente estamos investigando un problema que está causando que los retiros de SPEI MXN no se acrediten de manera normal. Desabilitamos de manera temporal los retiros mientras implementamos una solución. Estaremos compartiendo actualizaciones en cuanto tengamos más información. Disculpa las molestias.
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 08/12/2025 10:33PM

This incident has been resolved.

MONITORING about 16 hours ago - at 08/12/2025 09:59PM

A fix has been implemented, and we are monitoring the results.

-------------------------

Se ha implementado una solución, estamos monitoreando los resultados.

INVESTIGATING about 17 hours ago - at 08/12/2025 09:38PM

We are currently investigating an issue that is causing issues in completing SPEI MXN withdrawals. We have temporarily disabled withdrawals while we implement the fix.

We will provide another update as soon as we have more information.

We apologize for any inconvenience this may cause.

-------------------------------

Actualmente estamos investigando un problema que está causando que los retiros de SPEI MXN no se acrediten de manera normal. Desabilitamos de manera temporal los retiros mientras implementamos una solución.

Estaremos compartiendo actualizaciones en cuanto tengamos más información.

Disculpa las molestias.

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