Outage in Bitso

Password reset page currently unavailable

Resolved Minor
October 29, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently facing issues with our password reset page, service is currently unavailable. Our engineering team is currently working on the issue. We apologize for the inconvenience. If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com
Components affected
Bitso Website 🖥 Bitso App 📱
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/29/2024 10:33PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/29/2024 10:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 10/29/2024 09:30PM

We are currently facing issues with our password reset page, service is currently unavailable. Our engineering team is currently working on the issue.

We apologize for the inconvenience.

If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com

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