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Outage in Bitso

Bitso login issue

Resolved Minor
March 18, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing an issue affecting users login to Bitso.com. Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible. ---------------------------------------------------------------------- Actualmente estamos experimentando un problema que afecta el inicio de sesión de los usuarios en Bitso.com. Nuestro equipo de ingeniería está trabajando activamente para identificar la causa raíz y restaurar la funcionalidad completa lo antes posible. ---------------------------------------------------------------------- No momento, estamos enfrentando um problema que afeta o login dos usuários no Bitso.com. Nossa equipe de engenharia está trabalhando ativamente para identificar a causa raiz e restaurar a funcionalidade total o mais rápido possível.
Components affected
Bitso Website 🖥

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/18/2026 06:03PM

This incident has been resolved.

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Este incidente ha sido resuelto.

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Este incidente foi resolvido.

MONITORING about 1 month ago - at 03/18/2026 04:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/18/2026 04:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/18/2026 02:13PM

We are still investigating the login issues affecting part of our users.
We apologize for the inconvenience.

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Continuamos investigando los problemas de inicio de sesión que afectan a una parte de nuestros usuarios.
Lamentamos los inconvenientes.

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Continuamos investigando os problemas de login que afetam uma parcela de nossos usuários.
Pedimos desculpas pelo inconveniente.

INVESTIGATING about 1 month ago - at 03/18/2026 01:51PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/18/2026 01:44PM

We are currently experiencing an issue affecting users login to Bitso.com.
Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible.

----------------------------------------------------------------------

Actualmente estamos experimentando un problema que afecta el inicio de sesión de los usuarios en Bitso.com. Nuestro equipo de ingeniería está trabajando activamente para identificar la causa raíz y restaurar la funcionalidad completa lo antes posible.

----------------------------------------------------------------------

No momento, estamos enfrentando um problema que afeta o login dos usuários no Bitso.com. Nossa equipe de engenharia está trabalhando ativamente para identificar a causa raiz e restaurar a funcionalidade total o mais rápido possível.

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