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Outage in Bitso

MXN withdrawals temporarily disabled

Major
April 26, 2026 - Started about 18 hours ago
Official incident page

Incident Report

We are currently experiencing issues on MXN withdrawals. Due to this, MXN withdrawals are temporarily disabled. Our engineering team is working to identify the root cause and restore normal processing as quickly as possible. We apologize for any inconvenience this may cause. --------------------------------------------------- Actualmente estamos experimentando problemas con los retiros en MXN. Debido a esto, los retiros en MXN están desactivados temporalmente. Nuestro equipo de ingeniería está trabajando para identificar la causa raíz y restaurar el procesamiento normal lo más rápido posible. Lamentamos cualquier inconveniente que esto pueda causar.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 hours ago - at 04/27/2026 10:37AM

We are continuing to investigate this issue and will keep you posted.
We apologize for any inconvenience this may cause.

INVESTIGATING about 18 hours ago - at 04/26/2026 06:39PM

We are currently experiencing issues on MXN withdrawals. Due to this, MXN withdrawals are temporarily disabled.
Our engineering team is working to identify the root cause and restore normal processing as quickly as possible.

We apologize for any inconvenience this may cause.

---------------------------------------------------

Actualmente estamos experimentando problemas con los retiros en MXN. Debido a esto, los retiros en MXN están desactivados temporalmente. Nuestro equipo de ingeniería está trabajando para identificar la causa raíz y restaurar el procesamiento normal lo más rápido posible.

Lamentamos cualquier inconveniente que esto pueda causar.

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