Outage in BitTitan

Migrations stuck in Submitted / Slowness and Degradation in Performance.

Resolved Minor
October 24, 2022 - Started over 2 years ago - Lasted 2 days
Official incident page

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Outage Details

We are currently experiencing higher than usual Data congestion in our Data Centers. This may result in performance degradation of customer migrations. This is affecting both bittitan.com and bittitan.de data centers. Our Devops team is diligently working on resolving these issues. There is no ETA as of now but we will update this status as we progress.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 10/26/2022 08:45AM

We are seeing performance degradation of customer migrations, which are caused by higher than usual data congestion seen in our MigrationWiz Data Centers.
The backlogged queues at the Data centers are currently being cleared and are getting back to normal, post extensive performance improvement steps taken by our engineers.

We are currently monitoring the situation and are seeing the queue status improve and we expect it to reach a normal status.

MONITORING over 2 years ago - at 10/26/2022 06:44AM

Our Data Centers are currently experiencing a higher than usual congestion which is causing potential performance degradation of customer migrations.
Our DevOps engineers have taken significant performance improvement steps and the backlogged migration queues are currently getting back to normal.

We will continue to monitor the situation as it continues to improve and we expect it to reach a normal status.

MONITORING over 2 years ago - at 10/26/2022 02:02AM

We are currently experiencing higher-than-usual Data congestion in our Data Centers. This may result in performance degradation of customer migrations.

Performance improvement steps have been taken and this is currently restoring queue status back to a stable condition. The situation will continue to improve and we expect it to reach a normal status.

MONITORING over 2 years ago - at 10/26/2022 12:16AM

We are seeing performance degradation of customer migrations, which are caused by higher than usual data congestion seen in our MigrationWiz Data Centers.
The backlogged queues at the Data centers are currently being cleared and are getting back to normal, post extensive performance improvement steps taken by our engineers.

We are currently monitoring the situation and are seeing the queue status improve and we expect it to reach a normal status.

MONITORING over 2 years ago - at 10/25/2022 09:59PM

Our Data Centers are currently experiencing a higher than usual congestion which is causing potential performance degradation of customer migrations.
Our DevOps engineers have taken significant performance improvement steps and the backlogged migration queues are currently getting back to normal.

We will continue to monitor the situation as it continues to improve and we expect it to reach a normal status.

MONITORING over 2 years ago - at 10/25/2022 07:58PM

We are currently experiencing higher-than-usual Data congestion in our Data Centers. This may result in performance degradation of customer migrations.

Performance improvement steps have been taken and this is currently restoring queue status back to a stable condition. The situation will continue to improve and we expect it to reach a normal status.

MONITORING over 2 years ago - at 10/24/2022 11:21PM

Performance improvement steps have been taken and this is currently restoring queue status back to a stable condition. The situation will continue to improve and we expect it to reach a normal status.

IDENTIFIED over 2 years ago - at 10/24/2022 06:55PM

We are currently experiencing higher than usual Data congestion in our Data Centers.
This may result in performance degradation of customer migrations.

This is affecting both bittitan.com and bittitan.de data centers.

Our Devops team is diligently working on resolving these issues.
There is no ETA as of now but we will update this status as we progress.

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