Outage in BitTitan
Support Portal is not reachable from the help Center
Resolved MinorIncident Report
Support Portal is currently not accessible from the Help Center (https://help.bittitan.com/hc/en-us/requests/new)
Customers are not able to access the Support Portal in order to create new tickets and check the status of existing tickets.
The issue is currently being investigated and we will be posting updates as we learn more.
At this time, new support incidents can be opened by emailing support at Support@migrationwiz.com
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 02/21/2023 04:50AM
This incident has been resolved.
INVESTIGATING
about 3 years ago - at 02/20/2023 08:33PM
This issue stands resolved now. We are extremely sorry for the inconvenience caused during this period and thank you for your patience and kind cooperation.
INVESTIGATING
about 3 years ago - at 02/16/2023 09:52AM
Our teams are actively working on getting this issue resolved.
Meanwhile, to create a new support incident, please email our support team at Support@migrationwiz.com
INVESTIGATING
about 3 years ago - at 02/15/2023 08:35PM
While this issue is being actively worked upon to get fixed by our engineering teams, please drop an email to Support@migrationwiz.com for creating the support tickets
INVESTIGATING
about 3 years ago - at 02/15/2023 08:34PM
While this issue is being actively worked upon to get fixed by our engineering teams, please drop an email to Support@migrationwiz.com for creating the support tickets
INVESTIGATING
about 3 years ago - at 02/15/2023 08:30PM
While this issue is being actively worked upon to get fixed by our engineering teams, please drop an email to Support@migrationwiz.com for creating the support tickets
INVESTIGATING
about 3 years ago - at 02/15/2023 06:47PM
We are continuing to investigate this issue, will keep posting with further updates as we learn more.
Meanwhile, to create a new support incidents please email our support team at Support@migrationwiz.com
INVESTIGATING
about 3 years ago - at 02/15/2023 03:36PM
Support Portal is currently not accessible from the Help Center (https://help.bittitan.com/hc/en-us/requests/new)
Customers are not able to access the Support Portal in order to create new tickets and check the status of existing tickets.
The issue is currently being investigated and we will be posting updates as we learn more.
At this time, new support incidents can be opened by emailing support at Support@migrationwiz.com
Latest BitTitan outages
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Modernized Microsoft 365 Authentication for Better Security & Ease of Use (Update) - about 1 month ago
Possible Migration Delays - 3 months ago
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