Outage in BitTitan
Support tickets are not being created from the Help Center form
Resolved MinorIncident Report
Customers are not able to create new tickets using the form from help.bittitan.com
Customer can reach support by emailing support@migrationwiz.com or support@bittitan.com
Our teams are currently working on getting the Help Center form back online
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 09/06/2023 12:20PM
The issue has been resolved and the Help Center form is now functioning correctly.
Customers can create the tickets through Help Center now.
IDENTIFIED
about 2 years ago - at 09/06/2023 08:48AM
The issue has been identified and fix is being implemented. Meanwhile, please submit the support ticket via email to support@bittitan.com
INVESTIGATING
about 2 years ago - at 09/05/2023 09:54PM
Customers are not able to create new tickets using the form from help.bittitan.com
Customer can reach support by emailing support@migrationwiz.com or support@bittitan.com
Our teams are currently working on getting the Help Center form back online
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