Outage in BitTitan
Authentication Errors During Document Migration (Google Drive, OneDrive, SharePoint)
Minor
May 28, 2025 - Started 6 days ago
Official incident page
Official incident page
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Outage Details
We are currently investigating an issue affecting document migrations involving Google Drive, OneDrive, and SharePoint. Customers may experience intermittent authentication or connectivity errors when running migrations in these areas.
As a temporary workaround, re-running the affected migration items typically resolves the issue.
Our engineering team is actively working toward a permanent resolution. We appreciate your patience and will provide additional updates as soon as they become available.
Latest Updates ( sorted recent to last )
INVESTIGATING
6 days ago - at 05/28/2025 12:15AM
We are currently investigating an issue affecting document migrations involving Google Drive, OneDrive, and SharePoint. Customers may experience intermittent authentication or connectivity errors when running migrations in these areas.
As a temporary workaround, re-running the affected migration items typically resolves the issue.
Our engineering team is actively working toward a permanent resolution. We appreciate your patience and will provide additional updates as soon as they become available.
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