Outage in Bitvavo

Temporary onboarding issue for users in Germany

Resolved Minor

April 21, 2026 - Started 11 days ago - Lasted about 2 hours

Incident Report

We are currently experiencing an issue affecting the onboarding flow for users in Germany. As a result, some users may be unable to complete onboarding at this time. The issue has been identified with an external service provider involved in the onboarding process. We are working to resolve this as quickly as possible. We apologize for the inconvenience and will share updates as soon as possible.

Components affected

Bitvavo Onboarding

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

MONITORING 11 days ago - at 04/21/2026 05:44PM

The issue affecting the onboarding flow for users in Germany has been mitigated. Users should now be able to complete onboarding again, and we are seeing recovery.

We are closely monitoring the flow to confirm full stability.
We apologize for the inconvenience and appreciate your patience while we worked on this issue.

INVESTIGATING 11 days ago - at 04/21/2026 04:20PM

We are currently experiencing an issue affecting the onboarding flow for users in Germany. As a result, some users may be unable to complete onboarding at this time.

The issue has been identified with an external service provider involved in the onboarding process. We are working to resolve this as quickly as possible.

We apologize for the inconvenience and will share updates as soon as possible.

Latest Bitvavo outages

Potential SWEAT exploit - 3 days ago

Delay in ID verification processing - 3 days ago

Potential ZETA exploit - 5 days ago

Problems with One-Time-Password emails - 12 days ago

Short Position Openings Temporarily Paused - 12 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook