Outage in Bitvavo
Delay in ID verification processing
Resolved Minor
April 29, 2026 - Started 3 days ago
- Lasted about 1 hour
Incident Report
We’re investigating an issue causing slowness related to ID verification.
The ID verification may take longer to be completed as a result of this, but no extra actions need to be taken by the customer.
Our team is working on a fix and will update you as soon as possible.
Thank you for your patience
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
3 days ago - at 04/29/2026 08:36AM
We’re investigating an issue causing slowness related to ID verification.
The ID verification may take longer to be completed as a result of this, but no extra actions need to be taken by the customer.
Our team is working on a fix and will update you as soon as possible.
Thank you for your patience
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