Outage in Bizzabo

Unable to load event list

Resolved Minor

May 02, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified the cause of the issue that is currently not allowing organizers to view their event list. At this time, organizers are able to load into a specific event if they have their event ID. The same API that is used to load event lists are connected to the mobile app, therefore, there is a chance the mobile app will not load. We are currently working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns.

Components affected

Bizzabo Organizer Dashboard Bizzabo API

Need to monitor Bizzabo outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/02/2024 07:56PM

We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns.

MONITORING almost 2 years ago - at 05/02/2024 06:52PM

We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding.

IDENTIFIED almost 2 years ago - at 05/02/2024 05:59PM

We have identified the cause of the issue that is currently not allowing organizers to view their event list. At this time, organizers are able to load into a specific event if they have their event ID. The same API that is used to load event lists are connected to the mobile app, therefore, there is a chance the mobile app will not load. We are currently working on a fix.

We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns.

Latest Bizzabo outages

Cloudflare incident is causing intermittent errors when accessing Bizzabo - 3 months ago

Organizer Dashboard Slowness - 3 months ago

AWS is experiencing an outage impacting our system functionality - 4 months ago

Registration Widget Error Affecting Some Users - 4 months ago

Dashboard Latency - 6 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook