Outage in Blackbaud

Active Issue Alert – NOZA Search - 000337061

Resolved Minor
March 11, 2022 - Started over 3 years ago - Lasted 18 days
Official incident page

Incident Report

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Analytics

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/12/2022 03:30PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 03/12/2022 02:55AM

We are continuing to investigate this issue. Please review the following knowledge article for using Blackbaud Giving Search while we work to restore the www.NozaSearch.com website: https://kb.blackbaud.com/knowledgebase/articles/Article/198479. Blackbaud Giving Search can be used for the same functions as NOZA search. Next update 3/14/2022 at 9am ET .

INVESTIGATING over 3 years ago - at 03/11/2022 07:44PM

We are continuing to investigate this issue. Please review the following knowledge article for using Blackbaud Giving Search while we work to restore the www.NozaSearch.com website: https://kb.blackbaud.com/knowledgebase/articles/Article/198479. Blackbaud Giving Search can be used for the same functions as NOZA search. Please continue to reference this page for updates.

INVESTIGATING over 3 years ago - at 03/11/2022 07:21PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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