Outage in Blackbaud

Active Issue Alert – Blackbaud Analytics, Raiser's Edge, Research Point - 000442431

Resolved Minor
March 23, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge Blackbaud Analytics Blackbaud ResearchPoint

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/23/2023 02:22PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED over 2 years ago - at 03/23/2023 02:06PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.

INVESTIGATING over 2 years ago - at 03/23/2023 01:31PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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