Outage in Blackbaud

Active Issue Alert – Blackbaud Analytics - 000523378

Resolved Minor
April 12, 2024 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Analytics
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/12/2024 04:12PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 7 months ago - at 04/12/2024 03:57PM

We have identified an issue impacting some of our customers causing Affluence Insight not being appended to records in ResearchPoint. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 7 months ago - at 04/12/2024 03:17PM

We have identified an issue impacting some of our customers causing Affluence Insight not being appended to records in ResearchPoint. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 7 months ago - at 04/12/2024 02:46PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 7 months ago - at 04/12/2024 02:13PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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