Outage in Blackbaud

Active Issue Alert – Education Management - 000530682

Resolved Minor
May 21, 2024 - Started 6 months ago - Lasted about 11 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/21/2024 12:21PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 6 months ago - at 05/21/2024 11:59AM

e have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 6 months ago - at 05/21/2024 11:31AM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 6 months ago - at 05/21/2024 10:53AM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

IDENTIFIED 6 months ago - at 05/21/2024 08:16AM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 05/21/2024 08:08AM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 05/21/2024 03:44AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 05/21/2024 02:45AM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 6 months ago - at 05/21/2024 02:44AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 05/21/2024 02:31AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 05/21/2024 01:23AM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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