Outage in Blackbaud

Active Issue Alert – Payment Services - #000552158

Resolved Minor
September 10, 2024 - Started 9 days ago - Lasted 16 minutes
Official incident page

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Outage Details

We are aware that subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Payment Service
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 09/10/2024 01:45PM

An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 9 days ago - at 09/10/2024 01:33PM

We are aware that subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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