Outage in Blackbaud

Active Issue Alert – Core Functionality - 000557200

Resolved Minor
October 02, 2024 - Started about 1 month ago - Lasted 27 minutes
Official incident page

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Outage Details

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Core Functionality
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/02/2024 12:44PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING about 1 month ago - at 10/02/2024 12:22PM

We are investigating an issue impacting all Education Management customers. Users may experience "504 gateway timeout" errors when accessing the software. Our engineers are diagnosing the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING about 1 month ago - at 10/02/2024 12:19PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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