Outage in Blackbaud

Active Issue Alert – JustGiving® from Blackbaud® - 000559035

Resolved Minor
October 10, 2024 - Started about 1 month ago - Lasted about 19 hours
Official incident page

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Outage Details

Our engineers have implemented a fix which should resolve an issue impacting a subset of our customers experiencing intermittent 500 errors when accessing Fundraising pages. Our engineers are currently monitoring the results of the fix. Please continue to reference this page for updates.
Components affected
Blackbaud CRM
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/11/2024 02:04PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

MONITORING about 1 month ago - at 10/10/2024 07:18PM

Our engineers have implemented a fix which should resolve an issue impacting a subset of our customers experiencing intermittent 500 errors when accessing Fundraising pages. Our engineers are currently monitoring the results of the fix. Please continue to reference this page for updates.

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