Outage in Blackbaud

Active Issue Alert – Raiser's Edge - 000568740

Resolved Minor
November 21, 2024 - Started about 5 hours ago - Lasted 41 minutes
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 11/21/2024 04:18PM

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING about 5 hours ago - at 11/21/2024 04:01PM

A small subset of users may experience slowness using or navigating the solution. Our engineers are investigating the issue and restoring service for impacted users. Please continue to reference this page for updates.

INVESTIGATING about 5 hours ago - at 11/21/2024 03:37PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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