Outage in Blackbaud

Active Issue Alert – Blackbaud Website Package - #000564163

Resolved Minor
November 01, 2024 - Started 12 months ago - Lasted 35 minutes
Official incident page

Incident Report

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Website Package

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/01/2024 06:05PM

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED 12 months ago - at 11/01/2024 05:52PM

Users may encounter slowness when editing site content or working in the admin interface. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. The next update will be at or before 3:30 PM EDT.

INVESTIGATING 12 months ago - at 11/01/2024 05:33PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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