Outage in Blackbaud

Active Issue Alert – Raiser's Edge - 000566458

Resolved Minor
November 13, 2024 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge
Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 11/13/2024 06:14PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING about 23 hours ago - at 11/13/2024 05:44PM

A subset of customers are experiencing errors with some plugins for The Raiser's Edge. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING about 24 hours ago - at 11/13/2024 05:03PM

A subset of customers are experiencing errors with some plugins for The Raiser's Edge. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING about 24 hours ago - at 11/13/2024 04:52PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 1 day ago - at 11/13/2024 04:41PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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