Outage in Blackbaud

Active Issue Alert – Luminate Online - 000568984

Resolved Minor
November 21, 2024 - Started about 7 hours ago - Lasted 12 minutes
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Luminate Online
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 11/21/2024 10:27PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED about 7 hours ago - at 11/21/2024 10:23PM

We have identified an issue impacting some of our customers causing errors when attempting to login or use features in your DEV or ITC environment. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING about 7 hours ago - at 11/21/2024 10:19PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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