Check if Blackbaud Luminate Online is down, recent outages, user-reported issues, and outages map.
Blackbaud Luminate Online is working normally
Last checked from Blackbaud's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 107 incidents for Blackbaud Luminate Online since started monitoring Blackbaud status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
2 days ago · lasted about 8 hours
We have identified an issue impacting a subset of customers using iATS payment processing, resulting in payment and refund errors. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. P...
4 days ago · lasted about 1 hour
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
10 days ago · lasted 11 minutes
We have identified an issue impacting some of our customers. Our engineers are working to resolve the event and restore service for you as quickly as possible. Please continue to reference this page for updates.
We've tracked and collected 107 incidents for Blackbaud Luminate Online since started monitoring Blackbaud status
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test emails not delivering, tried all the usual troubleshooting and nothing is working.
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Services commonly monitored together with Blackbaud
Blackbaud Luminate Online isn't down. You can check Blackbaud Luminate Online status and incident details on the top of the page. IsDown continuously monitors Blackbaud Luminate Online official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Blackbaud Luminate Online is currently operational. You can check Blackbaud Luminate Online status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Blackbaud Luminate Online being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Blackbaud Luminate Online official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Blackbaud Luminate Online last outage was on August 27, 2025 with the title "Active Issue Alert – Blackbaud Luminate Online® - #000630275"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Blackbaud with maximum flexibility
IsDown monitors Luminate Online for major outages. A major outage is when Luminate Online experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Blackbaud status page for minor outages. A minor outage is when Luminate Online experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Blackbaud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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