Active Issue Alert – Blackbaud Tuition Management™- #000566927

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

We have identified an issue impacting some of our Blackbaud Tuition Management payers attempting to make payments using Mastercard. Our engineers are working to understand the issue and resolve it as quickly as possible. As a work around, payers can utilize other payment methods until the issue is resolved.

We have identified an issue impacting some of our Blackbaud Tuition Management payers attempting to make payments using Mastercard. Our engineers are working to understand the issue and resolve it as quickly as possible. As a work around, payers can utilize other payment methods until the issue is resolved.

We have identified an issue impacting some of our Blackbaud Tuition Management payers attempting to make payments using Mastercard. Our engineers are working to understand the issue and resolve it as quickly as possible. As a work around, payers can utilize other payment methods until the issue is resolved. Please continue to reference this page for updates.

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.